Privacy Policy.

Overview

vAssi provides AI-enabled tools, including vAssi Investigate, for reviewing information you own or are authorized to investigate. This Privacy Policy describes the information we collect, how we use it, and the choices available to users of the platform.

Information We Collect

We may collect the following categories of information when you use vAssi:

• Account information such as name, email address, and authentication details.
• Agent configuration data such as instructions, voice settings, branding assets, and metadata.
• Knowledge base uploads such as text, PDFs, images, audio, video, and related file metadata.
• Usage information such as actions taken in the dashboard, interactions with agents, and share activity.
• Investigate inputs and results, including the email associated with your signed-in account, identifiers you submit for an authorized lookup, available source context, and investigation records.
• Monitoring preferences and records, including the frequency you select, baseline comparison data, and notification status when you enable monitoring.
• Communications you send to us, including support, sales, or contact inquiries.

How We Use Information

We use information collected through vAssi to:

• Provide, operate, and maintain the platform.
• Create, configure, host, and deliver AI agent experiences.
• Process and organize uploaded knowledge so agents can respond more accurately.
• Improve platform performance, reliability, security, and user experience.
• Run vAssi Investigate checks, present available source-backed context, and maintain investigation records.
• When you enable monitoring, compare later checks against a baseline at your selected frequency and send an alert when a new potential exposure is found.
• Communicate with users about accounts, support requests, product updates, and service issues.

vAssi Investigate

vAssi Investigate is designed for information you own or are authorized to check. Email exposure checks are limited to the email associated with your signed-in account. When you submit a phone number for a lookup, you must confirm that you are authorized to investigate it. Results may include available source context, such as potential exposure, public scam, reputation, carrier, or VoIP information. Results are not a definitive identity claim.

Knowledge Base Files and Agent Content

Files uploaded to the vAssi knowledge base are associated with authenticated accounts and scoped to the relevant agent. Supported uploads are validated before entering the knowledge base. Uploaded files and derived knowledge artifacts may be processed to enable retrieval, grounding, indexing, and agent responses within the platform.

Sharing and Public Agent Pages

If you publish an agent through a unique share link, certain agent content may become accessible to people who have that link. You are responsible for reviewing the content and configuration of any agent before making it available through a public or shared page.

How We Store and Protect Information

vAssi uses Google Cloud infrastructure to store and process platform data. We use access controls, authenticated account flows, and file validation measures designed to help protect customer content. No security measure is perfect, but we work to maintain reasonable administrative, technical, and operational safeguards appropriate to the nature of the platform.

How We Share Information

We do not sell personal information. We may share information with service providers and infrastructure providers that help us operate vAssi, or when required by law, regulation, legal process, or to protect the rights, safety, and integrity of the platform and its users. For vAssi Investigate, this may include providers that support authentication, cloud infrastructure, authorized source checks, and monitoring notifications.

Data Retention

We retain information for as long as needed to provide the platform, maintain security, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

Your Choices

You may choose what information you upload to the platform, what agents you publish, and what content you share through vAssi. In vAssi Investigate, you may choose whether to enable monitoring and select its daily, weekly, or monthly frequency. If you would like to request account-related support or have privacy questions, you can contact us through the contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and revise the policy on this page.

Contact

If you have questions about this Privacy Policy or privacy practices related to vAssi, please contact us through the contact page.